ClaimGrid guide library

Housing disrepair guides that get straight to the point

Plain-English guidance for tenants who need to report problems clearly, keep useful records, and understand sensible next steps.

Available guides

Guides built for quick decisions

Start with the issue closest to your situation. Each article opens with a direct answer, then gives practical steps, evidence notes, official sources, and related reading.

5

Tenant guides

Damp around a window in a rented home
Social Housing 5 min read

Awaab's Law: Damp and Mould Timeframes for Social Housing Tenants

A careful guide to repair response expectations for council and housing-association tenants.

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Phone photographing damp damage beside housing paperwork
Evidence 5 min read

Housing Disrepair Evidence Checklist for Tenants

A static checklist covering photographs, repair reports, correspondence, appointments, impact notes, and date order.

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Damaged plaster and disrepair markings on an internal wall
Repair Reports 5 min read

How to Report Housing Disrepair in Writing

What to include when you report repairs in writing and how to follow up calmly if you receive no response.

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Water damage and staining from a leak on a ceiling
Council and Housing Association 6 min read

Council or Housing Association Not Repairing Your Home?

Steps for social housing tenants when repair issues are not progressing through normal channels.

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Use the evidence organiser to turn photos, repair reports, dates and notes into a clearer local record.