Landlord Not Fixing Damp or Mould? What to Do Next
Practical steps for reporting damp or mould, keeping evidence, and following up when repairs remain unresolved.
Read ArticleClaimGrid guide library
Plain-English guidance for tenants who need to report problems clearly, keep useful records, and understand sensible next steps.
Available guides
Start with the issue closest to your situation. Each article opens with a direct answer, then gives practical steps, evidence notes, official sources, and related reading.
Tenant guides
Practical steps for reporting damp or mould, keeping evidence, and following up when repairs remain unresolved.
Read Article
A careful guide to repair response expectations for council and housing-association tenants.
Read Article
A static checklist covering photographs, repair reports, correspondence, appointments, impact notes, and date order.
Read Article
What to include when you report repairs in writing and how to follow up calmly if you receive no response.
Read Article
Steps for social housing tenants when repair issues are not progressing through normal channels.
Read ArticleUse the evidence organiser to turn photos, repair reports, dates and notes into a clearer local record.