Privacy Policy
This policy explains how ClaimGrid collects, uses, stores, and shares personal information when you use this website or contact ClaimGrid about an enquiry.
Last updated: 29 May 2026
Who We Are
ClaimGrid LTD is registered in England and Wales, Company No. 16860865. The contact email for privacy questions is info@claimgrid.co.uk.
Information You Provide
ClaimGrid may collect information you choose to send through the website, by email, or by phone. This can include your name, email address, phone number, claim type, message content, and any other details you decide to provide.
If your enquiry relates to housing disrepair, an accident or injury, or car finance, you may choose to provide basic information about dates, locations, landlords, dealers, lenders, incidents, repair history, treatment, or documents that may be relevant to the enquiry.
How Information Is Used
Information is used to respond to your enquiry, understand the claim area, organise the basic facts, contact you using the details provided, keep business records, and deal with questions, complaints, or requests.
Lawful Reasons for Use
ClaimGrid may use personal information where you have asked for contact, where it is necessary for legitimate business interests such as responding to enquiries and keeping records, where consent is required, or where there is a legal obligation.
Sharing Information
Information may be shared with service providers who help operate the website, communications, record keeping, or enquiry handling. Information may also be shared where required by law or where needed to deal with a complaint, request, or business administration matter.
Sensitive Information
The first contact form is not intended for sensitive documents, identity documents, full medical records, or complete finance agreements. If more information is needed, ClaimGrid will explain the next step.
How Long Information Is Kept
Personal information is kept only for as long as reasonably needed for enquiry handling, communication, complaints, record keeping, legal requirements, or legitimate business purposes.
Your Rights
You may have rights to access, correct, delete, restrict, or object to the use of your personal information, depending on the circumstances. You can contact ClaimGrid using the details below to make a privacy request.
Contact
Email: info@claimgrid.co.uk
Phone: 07782288147
Address: 23 Acer Grove, Ipswich, Suffolk, United Kingdom, IP8 3RR